Safety & Security

Built for trust between commuters.

Nubly is for professionals who commute — not strangers who downloaded an app five minutes ago. LinkedIn-verified identity, two-way ratings, and a clear-eyed view of what we do and don't promise.

You'll know who you're sharing a ride with — before you tap accept.

Every Nubly account is gated by LinkedIn sign-in. We receive a verified name and email from LinkedIn, which independently confirms member identity through third-party providers including CLEAR. If the profile looks too thin or too new, the match doesn't happen.

Honest about what we don't do. LinkedIn verification confirms identity at the point of sign-in. It is not a guarantee of future conduct. Nubly does not independently run criminal background checks, driving-record checks, employment verification, or vehicle inspections. You acknowledge that any interaction with another member carries the same kinds of risks any in-person meeting carries, and you agree to use reasonable judgment.

What gets verified

Real names through LinkedIn. The driver's vehicle details — make, model, color, license plate — are shown to the rider so they can identify the car at pickup. Two-way ratings after every trip build a track record both parties can see before they accept the next match.

Want to vet us first? Check the founder on LinkedIn — same standard we hold members to.

LinkedIn identityVerified
Background checkNot run
Driving recordNot run
Vehicle inspectionNot run
Two-way ratingsAfter every trip

If your ride home falls through, the Bay Area has a safety net — and we help you use it.

Every county in the Bay Area runs an Emergency Ride Home program funded by the regional Air Quality Management District and the Metropolitan Transportation Commission. If you carpooled, biked, or transited to work and something goes wrong on the way home — illness, an unexpected late shift, a sick child to pick up — the program reimburses a taxi or rideshare.

Nine counties, one safety net

Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma each administer their own program with their own rules.

9 Bay Area counties

Coverage varies by county

Reimbursement caps, trip counts, and eligibility windows are set by each county. Most programs cap at four trips per year and a few hundred dollars total. We'll always show you the current rules at request time.

Set by each county

We help you use it

Nubly members can register through us, and we'll walk you through the paperwork when you need a reimbursement. Programs are administered by 511.org and the Bay Area Air Quality Management District; Nubly is not the issuer of the reimbursement.

511.org · BAAQMD

Small commitments, on purpose.

A lot of what makes Nubly feel safe is also what makes it feel light. No subscriptions, no recurring obligations, no neighborhood overlap. Show up when it works for you — skip the days it doesn't.

The same rate, every day.

Every contribution is the IRS standard mileage rate ($0.725/mi for 2026), split across everyone in the car. Same on a Tuesday morning, a rainy Friday at 5pm, or a holiday — because the math doesn't care what time it is.

$0.725/mi · IRS rate

Stripe handles every dollar.

The rider's card is charged at drop-off and credited in full to the driver's account, and every receipt shows the math. Card and bank details are handled entirely by Stripe — Nubly never sees them.

PCI-DSS · Stripe

Two-way ratings, both directions.

Drivers rate riders, riders rate drivers. Accounts that drift consistently low may be reviewed for suspension under our Terms — same rules for everyone.

Reviewed for suspension

No commitment to show up.

There's no fixed schedule, no carpool to "join," and no neighbor you'd disappoint. Open the app on the days that work; ignore it the days that don't.

Same-day match

Cost-sharing, not ride-hailing.

Because reimbursement never exceeds the IRS rate and there's no profit motive, Nubly is structured as a true cost-sharing carpool exempt from transportation network company regulation under California Public Utilities Code § 5353(h).

Cal. PUC § 5353(h)

Privacy by design.

We don't collect your last name, home address, or office address. Use intersections for pickup and drop-off. Trip location is shared with your counterparty only after the match and only during the trip window. Details in our Privacy Policy.

Less data, by default

Still have questions? Good.

We'd rather you ask now than wonder during a ride. The FAQ covers most things; the founder will personally answer the rest.